Privacy Policy
1. Introduction
At HyperTech Stream (hereinafter “we,” “us,” or “our”), accessible via hypertechstream.com, we are committed to upholding the highest standards of privacy and data protection. Your privacy is not an afterthought—it is central to everything we do. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website and services. We are committed to complying fully with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access hypertechstream.com and its associated services. Where applicable, HyperTech Stream operates as the data controller, meaning we determine the purpose and means of the processing of your personal data in accordance with relevant legal requirements.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Collected automatically when you access hypertechstream.com, this data may include your browser type, IP address, referring URLs, pages visited, session duration, and website interaction metrics.
b. Account Data
If you create an account or communicate with us directly, we may collect personal details such as your full name, address, email address, and phone number.
c. Profile Data
Profile information may include your saved preferences, product purchases, browsing habits, and interaction history within our platform.
d. Communication Data
We collect messages and correspondence sent to us, including support requests, contact form submissions, and customer service interactions.
e. Technical Data
This includes information about the device(s) you use to access our services, such as model identifiers, operating system details, browser settings, and system configurations.
f. Transaction Data
Data related to any purchases made on hypertechstream.com, including payment details (processed through third-party secure systems), delivery addresses, and order history.
g. Preference Data
We collect information on your marketing preferences, communication choices, consent to cookies, and expressed interests in our products and services.
4. Legal Bases for Processing
We process your personal data under the following legal bases, as defined by the GDPR:
– Legitimate Interests: For maintaining site security, improving services, and preventing fraud.
– Contractual Necessity: When processing is required to fulfill our obligations in delivering services or products you request.
– Consent: For marketing activities, non-essential cookies, and when you voluntarily provide us with information.
– Legal Obligation: When processing is necessary for compliance with applicable laws and regulations.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Access: Request confirmation as to whether we process your personal data and access the data we hold about you.
– Rectification: Request correction of incomplete or inaccurate personal data.
– Erasure: Request deletion of your data, subject to retained legal or contractual obligations.
– Restriction: Request limited processing of your data under certain circumstances.
– Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact [email protected].
6. Security Measures
We implement robust technical and organizational measures to protect your data, including:
– Encryption of data in transit and, where applicable, at rest.
– Access controls restricting data to authorized personnel only.
– Regular data backups and secure infrastructure protocols.
– Staff training and confidentiality agreements.
7. International Data Transfers
When transferring personal data outside of your jurisdiction—including to servers or partners located in countries that may not provide the same level of data protection—we rely on standard contractual clauses approved by relevant regulatory authorities, and we ensure compliance with applicable international privacy standards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Usage and technical data: 12 months, unless required for ongoing analysis or legal reasons.
– Account and profile data: Retained for the duration of your account and up to 6 months post-deactivation.
– Communication and support data: Retained for up to 24 months after the last correspondence.
– Transaction data: Retained for up to 7 years for tax and legal compliance.
– Preference and consent data: Retained for up to 5 years unless withdrawn by you sooner.
9. Cookie Policy
We use cookies to enhance your experience on hypertechstream.com. These include:
– Essential Cookies: Necessary for the operation of our website, such as maintaining session integrity and login authentication.
– Functional Cookies: Remember preferences and enhance performance.
– Analytics Cookies: Track aggregated usage patterns and site performance through tools like Google Analytics.
– Performance Cookies: Help us assess performance metrics to improve usability.
We do not use cookies to collect personally identifying information without your consent.
10. Cookie Management and Regulatory Compliance
Upon your first visit to hypertechstream.com, you are presented with a cookie banner that allows you to manage consent for various types of cookies. You can modify your preferences at any time via the cookie settings tab found on our website. We comply with all applicable requirements set out in the GDPR and CCPA regarding consent, disclosure, and user control.
Opt-out mechanisms for California residents, as required by the CCPA, are made available, and we respond to Do Not Track browser settings where technically feasible.
11. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that personal data has been collected from a child without verifiable parental consent, we will promptly delete such information. If you believe that we may have collected data from a child under 13, please contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy to reflect legal, technical, or business developments. In the event of material changes, users will be notified via an update on hypertechstream.com and, where appropriate, through direct communication. Continued use of the website constitutes acceptance of the updated policy terms.
13. Contact Us
For any privacy concerns, questions, or to exercise your data protection rights, you may contact us at:
Email: [email protected]
We are fully committed to maintaining your trust and safeguarding your privacy. Our practices are designed to comply with the GDPR, CCPA, and all applicable data protection laws. You may reach out to us at any time with questions or concerns regarding how your data is handled.
